Delivery aim to deliver goods within 3-5 working days, notwithstanding external issues such as postal delays, strikes, other factors beyond our reasonable control.

Returns operates a fair policy of accepting returns provided the goods are received back by us within 7 days in their original packaging, in accordance with the following:-

  1. Please advise us by email to o[email protected] within 7 days of delivery that you wish to make a return.
  2. We will send you details of how to return the goods and the returns address.
  3. Ensure the packaging and goods are returned to us in “as new” condition. Damaged or used goods will not be refunded.
  4. When the goods are received and checked, your credit card will be credited with the cost of the item returned, minus the outward postage.
  5. Should you choose to exchange your item, you will not be reimbursed for the original shipping costs. You will also be charged shipping for the replacement item, unless the original item was faulty.

Undeliverable Items
All goods are sent via Royal Mail recorded delivery and require the customer’s signature. If an item can not be signed for upon delivery it will be held at your local sorting office. Items are not held indefinitely and will eventually be returned to us. You will be charged further shipping should you wish for the items to be re-dispatched. We attempt to contact all customers whose items are returned to us. If you choose not to have the item re-sent the original amount charged for shipping will not be refunded.

Order processing
The Website enters into a contract with you only when we send you an e-mail confirming despatch of your product and accepting your order. Such contract will be deemed to have been concluded in the United Kingdom & will be subject to the interpretation and enforcement of UK Law under the jurisdiction of the English Courts. Whilst your card may be debited before the contract is formed, a full refund will be made immediately if your order is not accepted.

All website design, logos, text, graphics and layout on this site are copyright ‘World of Ruglys Ltd t/a’, the original creator of the material. ALL RIGHTS ARE RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this site for the sole purpose of placing an order with or for using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without the prior written permission of is strictly prohibited.